Got questions about shopping with DEOXY? We’ve got answers! Check out our FAQs to help you navigate your shopping experience with ease.
What is DEOXY's return policy?
We want you to love what you ordered! If you’re not completely satisfied, you can return your items within 30 days for a full refund or exchange. Just make sure they’re unworn and in their original packaging!
How long does shipping take?
We aim to process and ship your order within 1-3 business days. Standard shipping usually takes 5-7 business days, while express options are available for quicker delivery.
Do you offer international shipping?
Absolutely! We ship to various countries worldwide. Just select your location at checkout to see available shipping options and rates.
Can I track my order?
Yes! Once your order has shipped, you’ll receive a tracking number via email so you can follow your package every step of the way.
What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards, PayPal, and more. Check our payment page for the full list!
Need More Help?
If you have any other questions or need assistance, feel free to reach out to our customer service team.
